Introducing mobile ad serving in DoubleClick for Advertisers

As the popularity of mobile advertising rises, so too do the challenges for advertisers. The proliferation of mobile devices along with emerging standards make for a challenging environment in which to execute on mobile campaigns.

Serving mobile ads through DoubleClick for Advertisers (DFA) is the answer to tackling some of these pain points head on. This latest DFA release allows advertisers and agencies to traffic mobile ad campaigns alongside the rest of their online advertising campaigns.

Serve mobile ads in DFA
Trafficking mobile ads in DFA is easy. You use the same process as you would for any campaign in DFA. Mobile is just another ad type and placement type that you would select within the DFA trafficking interface. You don’t even need to create a separate campaign for your mobile ads in DFA, you can include them in any existing campaign alongside the rest of your online creatives assets.

Serve mobile ads to a variety of mobile platforms
DFA mobile ads are designed to be trafficked on inventory that is optimized for mobile browsers or within a mobile application. Tailor your message to each of the major mobile platforms and automatically serve the appropriate Mobile Marketing Association (MMA) creative size to a broad array of mobile devices. You also have many of the existing DFA targeting features at your disposal such as day-parting, keywords and geo-targeting.

Integrated reporting
With fully integrated reporting you get mobile impression and click data all in the same place as the standard DFA reports. There is also a mobile-specific report which shows a breakdown of stats for your mobile placement by wireless carrier, mobile platform and country.

Mobile-optimized tags
The mobile placement in DFA generates tags that are optimized to run on a wide variety of mobile devices ensuring that your campaign has the reach you desire. These tags work seamlessly with the Doubleclick Mobile publisher platform and have been tested successfully on a number of other leading publisher technology providers. If you’re a publisher and want to accept DFA mobile placements, just log into your site directory account or email sd-support@google.com.

Standard ads go mobile too
As many mobile phones come with full Internet browsers, you’ll often find that your standard ads are being viewed on mobile devices too. So, alongside the mobile placements we’re also releasing mobile browser targeting for standard ads. This gives you the opportunity to control the creative you serve alongside standard web content when it is viewed on a mobile device (e.g., iPhone, iPad or Android devices).

Just the beginning
We’re working hard to add new features to mobile in DFA so expect to see multiple enhancements to your mobile advertising experience in DFA in the coming months.

Posted by Alex Gawley, Product Manager

Havas Digital uses DoubleClick data to drive better results for clients

Here is a great case study about DoubleClick's relationship with Havas Digital and how it has translated into Havas driving better results for its clients. For more than 10 years, Havas Digital has used DoubleClick services to help deliver and tweak hundreds of online advertising campaigns.

The worldwide group of agencies under the Havas Digital banner uses many services from DoubleClick, including DoubleClick for Advertisers (DFA) and the data transfer solution that feeds Havas’ powerful in-house digital marketing decision support and optimization system, called Artemis.

Artemis is Havas Digital’s proprietary digital campaign management and optimization system that enables users to collect and evaluate data to gain a better understanding of advertising campaign performance.

The system helps marketers optimize digital campaigns through insights into consumer behavior such as website visits, search clicks, banner or video exposures. Artemis also matches digital exposure data with website sales and customer lifetime value metrics.

DoubleClick’s data transfers power some of Artemis’ most advanced solutions, providing marketers with fresh insights that far outpace run-of-the-mill metrics like click-through and conversion rates.

The best data available
With DoubleClick’s data transfer solution, selected DoubleClick ad server log files are available every morning for download by clients. These files contain the best data available to help analyze online consumer behavior, including detailed information on an advertiser’s impressions, clicks or conversions (or Spotlight events).

After this data is fed into Artemis, seasoned analysts from Havas use Artemis’ automated Advanced Reports to help optimize the media spend for hundreds of name-brand advertisers. Often this involves making recommendations on tricky issues like optimal ad reach and frequency, streamlining the conversion process, attribution weighting for search vs. display, and syncing up numerous channels of online and offline advertising.

Read the full case study to learn more about Havas Digital’s success with clients’ campaigns using Artemis and DoubleClick data transfer.

Global scale and support
With operations in 54 cities around the world, Havas Digital is there for its clients, wherever they are. And DoubleClick is there too, checking in regularly to ensure that Havas Digital has all the fresh, top-quality data it needs. DoubleClick also operates a dedicated network for Havas Digital in Asia Pacific and dedicated custom networks for several clients.

“Our long-lasting relationship with DoubleClick has enabled us to offer the marketplace a truly differentiated service with data-driven decision support at its core,” says Anthony Rhind, Havas Digital Global co-CEO. “The combination of highly granular data from DoubleClick and powerful analysis from Artemis helps us to put solid business results at the heart of our clients’ digital campaigns.”

With high-octane data from DoubleClick fueling the powerful engine of Artemis, this partnership is delivering strategic insights and great results to advertisers around the world.

Posted by Pamela Eng, Product Marketing Manager

What’s new with the DoubleClick Benchmarks Report 2009 Year-in-Review

We published the DoubleClick Benchmarks Report in 2009 to give advertisers and agencies a resource to measure their display campaigns’ performance against industry norms. As a result of feedback and interest from our clients and others in the industry, we’re pleased to offer this year’s edition with a couple of updates:

• Data on impressions served through DoubleClick for Advertisers (DFA) by creative type. Simple flash is the dominant ad format accounting for close to 70% in the U.S. and 85% in the EMEA region. Static image ads was the next most common format representing 20% of the volume through DFA in the U.S. and 10% in the EMEA region.
  
• The availability of a benchmarks report with detailed EMEA region metrics. Last year we included worldwide overall click-through rates and rich media metrics in the report. Now we are pleased to introduce a separate EMEA Benchmarks Report which covers in-depth display benchmarks across a subset of countries in the EMEA region.
  
• Comparison between overall 2008 and 2009 benchmarks. You will also find in this latest report, a month-by-month comparison of benchmark data for click-through rates, interaction rates, expansion rates and interaction time for the years 2008 and 2009.

When reviewing the data we noticed some interesting trends:

• In 2009, the overall click-through rate for the U.S. did not change from 2008 (0.10%) and what’s more is in a month by month comparison of click-through rates (CTRs) from 2008 to 2009 we saw that CTRs were very consistent throughout the year with a minor spike in January -- possibly a result of the post-holiday sale season.
  
• When it comes to CTR, interaction rate, average interaction time and average display time, we did not observe a great difference between U.S. (see page 2) and EMEA (see page 2) benchmarks.
  
• Consistent with last year’s report, we continued to find a correlation between ad size and clicks and interaction rates -- that is, the larger the ad size, the higher the rate. This finding holds true for both U.S. and the EMEA region.

As with last year’s report, the data for these benchmarks are derived from a robust data set across DoubleClick for Advertisers, based on rigorous methodology with input from the Advertising Research Foundation. The report covers benchmarks for the entirety of 2009 by ad format, ad size and industry vertical. The benchmarks are normalized across hundreds of advertisers, thousands of campaigns, and tens of billions of ad impressions.

For greater detail on the benchmark data, download the U.S. report here and the EMEA region report here. More in-depth benchmarks by industry are available exclusively to DoubleClick clients so contact your account manager to discuss further.

Posted by Pamela Eng, Product Marketing Manager

DFA AnalyticsBeta Now with Conversion Reporting

When we launched DFA Analytics in beta in November 2009, our goal was to provide users new, powerful reporting and visualization tools to better analyze campaign performance data.

With DFA Analytics you can evaluate account performance at-a-glance with easy-to-understand charts and graphs. You’re able to drill down through reports and view performance by multiple dimensions such as geography, browser, operating system and connection speed, regardless of whether targeting was implemented during campaign set up.

Now with this latest release of DFA Analytics, we’re adding another dimension -- conversion reporting -- to make for an even more robust reporting solution.

A new “Conversions” tab in the DFA Analytics interface provides data on conversion totals, click-through and view through conversions. And advertisers using sales conversion tags can see revenue data in an easily understandable format

Highlights of the new feature include:

• Filtering: A new filtering option by Spotlight conversion tag lets you see view conversion reporting by one or more Spotlight activities at a time.
  
• Pivoting: Tailor reports for more in-depth analysis with the new pivoting feature which allows you to compare one or two metrics at a time across two different dimensions, including geography.
  
• Frequent updates: Currently conversion data is updated several times a day. As we continue development we expect to provide more even more frequent updates of data in the future.
  
  
• Security permissions: The permissions set during the trafficking process, such as the “View Revenue Data” permission, carry over seamlessly to reporting in DFA Analytics. This ensures that sensitive information in your conversion data is kept in the right hands.

We’re working hard to add new reporting features to DoubleClick for Advertisers so expect to see frequent improvements to DFA Analytics in the coming months. To find out more about these new features in DFA Analytics, check out the articles in the Help Center (login required).

Posted by Allyson Taylor, Product Manager

An Important Step Towards Reducing Discrepancies

It is often noted by industry observers that transaction costs for online display media remain unnecessarily high. Discrepancies are a big part of the problem. Every month advertisers and publishers share ad serving reports and go through an arduous reconciliation process, often revealing campaign errors that could have been fixed earlier and kept advertiser budgets and publisher revenues on track.

In response, the IAB introduced the Impression Exchange standard last year. The Impression Exchange facilitates the exchange of ad serving data between publishers and third-party ad servers, providing publishers with daily updates on discrepancies to help flag potential issues. The use of the Impression Exchange is also central to the IAB and 4A’s new standard terms and conditions released earlier this year.

DoubleClick is proud to announce that we are the first advertising technology provider to achieve end to end compliance with the Impression Exchange. Additionally, we are working with our colleagues throughout the industry to ensure interoperability as they also adopt this new standard.

The Impression Exchange offers a number of benefits for advertisers. It reduces the amount of time spent resolving discrepancies and eliminates the need to manage multiple reporting sign-ins for publishers. Also, the IAB and 4A's new terms and conditions state that if a publisher using the Impression Exchange is working with an advertiser who has the solution available but is not using it, then the publisher's numbers will be used for billing.

The Impression Exchange is available today in DoubleClick for Advertisers and DART for Publishers, with integration of our full suite of DoubleClick publisher products planned for the future. In fact, DoubleClick is currently the only solution to adopt this standard. To take advantage of this, make sure you enable this feature in DFA to help fight discrepancies and make display buying more efficient for everyone.

Ari Paparo, Director of Product Management

DFA WebServices API Beta Release on May 8

The latest beta release of the DFA WebServices API, version 1.10.2, will be released on May 8, 2010. Read the release notes (DFA sign-in required).

Posted by Ruben Perez, Customer Solutions Consultant

DoubleClick Platforms Support VAST 2.0

Building a Robust Video Advertising Ecosystem

According to eMarketer, Video ad spend is expected to top 40% year-over-year growth for the next five years, becoming a $5B US Market by 2014. To help fuel this growth, we’re introducing three initiatives to streamline online video advertising for marketers, agencies and publishers. First, DoubleClick now supports the IAB’s VAST 2.0 standard for video ad serving in both DFP and DFA. Second, we've launched VAST Inspector, allowing publishers and advertisers to easily review and test ad tags for VAST compliance. And third, we’ve rolled out the Interactive Media Ads SDK, a Flash library that allows publishers to display VAST 2.0 ads.

Creating Efficiencies with a Common Language

DoubleClick has worked closely with the IAB and other industry participants over the past several years to create a universal language for video advertising, resulting in the Video Ad Serving Template, or VAST. In simple terms, VAST is to video ads as HTML is to web pages - a standardized response. Just as all browsers understand HTML, eventually all video players will understand VAST. Other companies that have recently announced VAST 2.0 compliance include ADTECH, a division of AOL Advertising, and SpotXchange.

With VAST 2.0, publishers currently using DoubleClick In-Stream to monetize video assets can now benefit from third-party ad serving, allowing them to open up more video inventory and sell it more effectively. DoubleClick for Advertisers customers can use VAST to run and measure campaigns across any publisher who accepts VAST 2.0 tags.

Compliance with the latest VAST standard reduces time-consuming, error-prone and expensive trafficking work and technical implementations, allowing ads to be easily viewable in many different video players. Additionally, all DoubleClick clients can take advantage of VAST Inspector to make sure tags have been set up correctly for smooth performance and error-free reporting metrics.

Support for a Broad Range of Development Needs

Over the years, DoubleClick has released different Software Development Kits (SDKs) to support various video ad serving needs. We have now consolidated all of these SDKs into a single Interactive Media Ads SDK (IMA SDK). The IMA SDK combines the power of previous versions, and can request and display all of the most popular video ad formats, whether they are served by DFP, AdSense or any other VAST-compliant ad source. We’ve also rebuilt the IMA SDK from scratch to display ads faster and support the latest standards.

For publishers that have basic video ad serving needs, the IMA Component requires virtually no coding. For large media companies and video distributors, the IMA SDK version allows for complete customization. We’ve also worked alongside the leading video player vendors, including Brigthcove, Ooyala and Longtail Video (which distributes the JW player), to ensure compatibility with our SDK, helping publishers get up-and-running quickly with little technology overhead.

Posted by Campbell Foster

Extend Your Reach with Remarketing on the Google Content Network

If you've used remarketing in DoubleClick for Advertisers (DFA) then you know how effective it can be in delivering highly targeted and relevant ads to those who have previously visited your website. Whatever your campaign goals - to drive conversions and sales activities or to promote brand awareness - remarketing can help drive ROI on your campaigns.

Today, the wider availability of remarketing on the Google Content Network (GCN) is a great development for DFA clients. With this latest release, you can easily develop remarketing lists via the "Audiences" tab in AdWords and remarket your ads to an even wider audience on the GCN.

Here's how the newly integrated workflow for remarketing on the GCN works for DFA users:

• Link your existing remarketing lists in DFA to your Google AdWords account
• Your existing DFA remarketing lists can be linked at the advertiser or network level and if you add a new list it automatically shows up in AdWords.
• Your lists will then be available for review and use within the AdWords user interface
• You can create remarketing lists in DFA based on your existing conversion tags without any additional work.

Benefits of remarketing on the GCN

In addition to remarketing on the sites you run through DFA, you should think about extending your audience reach to the GCN. Why?

• You can achieve greater reach and engage with your audience more deeply. Reach a large number of users multiple times a day, week or month. Because of the large number of websites who join the Google Content Network, you can connect with many users on your lists(s) as they browse these sites.
• You can create customized audiences by building remarketing lists in creative ways. For example, you can find "abandoned shopping cart users" by reaching all the people who created a shopping cart but didn't complete a transaction and even reach people at every stage of your sales funnel.
• You can reach your audiences in different ways by adding other layers of targeting, such as by geography or placement. This would, for example, allow you to reach users only in a certain region on certain websites that you select.
• It's easy. With the integrated workflow between DFA and GCN you can easily create and manage lists in AdWords.
• The price is right. With the Google auction, you achieve efficient pricing that drives the right ROI for you. With CPM and CPC bidding, you optimize your pricing with complete control to adjust the bid higher or lower to reach your campaign goals.

What's more is that remarketing in DFA is now part of the core offering and accessible at no extra cost.

If you're on DFA, contact your account manager to find out more. If you're not, contact us to see how you can sign up for DFA and get started.

Posted by Pamela Eng

WebServices API v1.9.2 March 13, 2010 Release

DoubleClick is pleased to announce the latest production release of DFA6 WebServices API version 1.9.2 on March 13,2010.

**Please note the WSDL End Point URL for this Production v1.9.2 release has not changed but as with any release, make sure the stub classes in your web service toolkit are updated as new objects, properties and methods have been added.

Production: http://advertisersapi.doubleclick.net/v1.9/api

Release Notes

Read the release notes for the March WebServices API version 1.9.2 release to see details of the new features and enhancements available to you.

Posted by the DoubleClick Advertiser Products team

DART for Advertisers Strengthens Ties Between Media Planning, Ad Serving and Reporting

We're pleased to announce the new DFA Analytics beta and the beta integration of Ad Planner within the DART for Advertisers (DFA) platform. Now enhanced with Google technology, DFA offers a more unified and efficient platform to plan, execute, measure, and optimize your online display advertising campaigns.

New! DFA Analytics Beta

DFA Analytics is our new reporting and visualization tool for viewing advertising performance data. It shares similar technology with Google Analytics; if you've used Google Analytics before, you can quickly come up to speed with the easy-to-use graphical reporting tools that are now part of DFA.

With DFA Analytics, you can:

• Get frequent updates--about every three hours--of your campaign performance data.
• See account performance at a glance, in easy-to-understand charts and graphs.
• Drill down through reports at the advertiser, campaign, site, ad, and creative levels.

You can also review performance by:

• Country, designated market area (DMA), state, city, area code, or zip code.
• Hour, day, week, month, and one or more date ranges.
• Browser, operating system, and connection speed.

Here's an example of a DFA Analytics campaign report, graphed by day, with ad performance data:

New! Google Ad Planner Integration

Google Ad Planner is a research and media planning tool that can help you identify sites where audiences are likely to visit, make better-informed media planning decisions, and manage your media plans.

With the upcoming integration, you can:

• Access Ad Planner data (already used by tens of thousands of media planners each week) directly in DFA.
• Enjoy effortless transitions between planning, trafficking, and reporting features.
• Collaborate on media plans using existing account structures and permission settings.
• Take advantage of new Ad Planner features customized for large agency buyers.

Stay Tuned

Overall, this release is designed to increase the efficiency of managing online advertising campaigns with DFA. It's just the beginning to a more unified, efficient, and effective advertising platform.

Please note that DFA Analytics and Ad Planner are only available in DFA 6. To inquire about DFA 6, please fill out our inquiry form.

Posted by Sally Cole

Introducing the New DART for Advertisers

Today we launched DFA 6, the new version of DART for Advertisers, which includes a completely revamped trafficking interface. Based on feedback from our agency and advertiser clients, we know that trafficking can be one of the most complicated and time-consuming activities. As a result, we focused this release on improving the speed and simplicity of the DFA trafficking workflow.

For example, we:

• Reduced the number of webpages required to perform the most common tasks.
• Built quick links to tasks via simple icons and menus.
• Developed inline editing to help you move through the workflow more quickly.
• Enabled Excel imports and exports to eliminate duplicate data entry and reduce potential errors.

Ready to start using the new workflow? Contact your account manager to upgrade to the new DFA (which will also ensure you can take advantage of upcoming feature releases). If you aren't already a DFA client, please contact us here.

We're confident that the new DFA, plus our proven services and support, will help you meet the increasing demands of the online advertising marketplace. We look forward to releasing even more features soon. Stay tuned for more information.

Posted by Jessica Doolittle

Spotlight on Spotlight Tags

We have a major announcement coming out Monday that's related to Spotlight tags. In light of this, I'd like to offer up some tips and tricks to using them.

• Woody Allen's advice that "80 percent of success is just showing up" applies surprisingly well to Spotlight tags. Any advertiser with the smallest direct response goal should be using Spotlight tags to gain insight into their campaign effectiveness. Advertisers should make sure that Spotlight tags are "showing up" on their Web site(s).
• The more tags the merrier. The use of multiple Spotlight tags provides more opportunities to understand how audiences respond to your campaign. An easy mistake to make is to use a single Spotlight tag to measure a single response goal, such as purchases. There's plenty of other Web site activities that indicate a response, such as visiting a specific page or filling out a form. Implement as many tags as you need to track all possible responses to a campaign.
• It's the little things that count. As a best practice, take a detailed look at Spotlight tag implementation from time-to-time. Check that the code for each Spotlight tag is at the top of the page it is coded for, but not in the tag. Don't use line breaks in the code. If you want an apples to apples comparison of one Spotlight tag to another, make sure they are setup in the same way. Make sure to setup Spotlight tags under the right advertiser in DFA. A campaign running under one advertiser can't take advantage of Spotlight tags setup under another advertiser.
• Put it to the test. DART for Advertisers makes it easy to test and monitor Spotlight tags. If DART finds an error in a tag, an error message will be displayed on the Navigation and Status bar under the Advertiser tab in DART. Be sure to check this tab after implementing new tags and on an ongoing basis to monitor existing tags.

Posted by Sally Cole

Coming Soon: The Exposure to Conversion Report

It's not just the last click – or is it?

A number of studies have highlighted a growing concern that the logic of attributing conversions to only the last click just doesn’t always hold. With some claiming it’s not only the last click but the last search click that matters when evaluating user intent, it’s become increasingly difficult to parse truth from fiction and, more importantly, understand how to buy, plan, and optimize digital media.

With these concerns in mind DoubleClick has developed the Exposure to Conversion Report (E2C). A new advanced report, available in DFA’s ReportCentral, the E2C will allow customers to view up to 10 exposures leading to a conversion. Exposures will include display (Rich media, video and standard) views and clicks as well as DART Paid Search clicks. Information available for each exposure can include campaign, site, site placement, creative and timing details. You will also be able to select up to 20 spotlight activities to designate as conversions to evaluate user pathways (ad exposures) driving to each.

The E2C offers the opportunity to gain better insight into the way your media allocation strategy drives conversions. You will be able to determine for yourself whether it is display, search and display, or just search that is in fact driving your customers to convert. Ultimately, the E2C affords deeper understanding of how search and display influence conversion for your campaigns and how you can optimize your media spend to maximize ROI.

The Exposure to Conversion report will be available in DFA’s ReportCentral beginning July 21st. For pricing and enablement information please contact your Account Manager.

Posted by Dave Fall